Licensed and Insured - Short or Long Term - Nationwide

Hands down – the BEST experience I have encountered with your line of business – FIREWATCH. We were in need and you all not only filled our need, but responded with way above excellence in performance.
Nancy Powers, Northpark Estates

We make it easy for you

No matter how complex the job, or how many sites you need secured, as National Security Service LLC’s valued client you will have a single point of contact with a dedicated Security Coordinator to guarantee prompt and efficient service, with no hassle for you.

It’s as simple as a phone call–or an online quote request, if you prefer. Let us know a bit about your security guard services needs, and we will let you know how we can meet those needs with our effective, reliable and affordable solutions.

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Overview

National Security Service, LLC provides professional fire watch services across all 50 states through our network of 437 field offices. As a New York State licensed Watch Guard Agency established in 2002, we deliver immediate-response fire watch solutions for buildings with compromised or non-operational fire protection systems. Our trained fire watch guards ensure continuous fire safety monitoring and code compliance when sprinkler systems, fire alarms, or other fire suppression equipment requires repair, maintenance, or replacement.

What Is Fire Watch?

Fire watch is a temporary fire safety measure required by fire codes and insurance regulations when a building's automatic fire detection or suppression systems are impaired or offline. During fire watch, trained security personnel continuously patrol designated areas to detect fire hazards, identify smoke or flames, alert building occupants to danger, and immediately notify emergency services if fire occurs. Fire watch serves as a human substitute for automated fire protection systems, providing the constant vigilance necessary to protect lives and property until permanent systems are restored to operation.

When Fire Watch Is Required

Fire watch becomes necessary in numerous situations affecting commercial, industrial, and residential properties. Buildings require fire watch services when sprinkler systems are shut down for repairs, maintenance, or upgrades. Fire watch is mandatory when fire alarm systems malfunction or undergo testing and maintenance. Construction and renovation projects often trigger fire watch requirements when work impairs existing fire protection systems or when new buildings await final fire system activation. Fire marshal orders may mandate fire watch following inspections that identify code violations or system deficiencies. Insurance companies frequently require fire watch as a condition of continued coverage when fire protection systems fail. Hot work operations including welding, cutting, grinding, or torch work require fire watch during and after the work to monitor for delayed ignition. Buildings also need fire watch during emergency situations such as power outages that disable fire protection equipment or after fire system activation that leaves buildings temporarily unprotected.

Our Fire Watch Services

Continuous Patrol and Monitoring
Our fire watch guards conduct systematic, continuous patrols of all designated areas at intervals specified by fire codes, insurance requirements, or authority having jurisdiction. Guards follow established routes that cover all areas of the building, checking for fire hazards, smoke, unusual odors, or other signs of potential fire. They monitor temperature changes that might indicate hidden fire, inspect electrical equipment for overheating or malfunction, and verify that exit routes remain clear and accessible. Each patrol is documented with precise timing to demonstrate code compliance. Our guards understand that fire watch requires constant vigilance—they never leave their assigned areas unattended during their watch period.

Fire Hazard Identification
Our trained personnel actively identify and report fire hazards during patrols. They recognize combustible materials stored improperly, identify electrical hazards including overloaded circuits and damaged wiring, spot smoking violations in prohibited areas, and detect obstructed exits or fire equipment. Guards note housekeeping issues that create fire risks and identify hot work operations requiring additional monitoring. When hazards are identified, guards immediately notify building management and document the conditions for follow-up corrective action.

Emergency Response and Notification
Fire watch guards are trained in immediate emergency response protocols. If fire or smoke is detected, guards immediately activate manual fire alarms or building notification systems, call 911 and provide precise location information, alert building occupants using established emergency communication procedures, and initiate evacuation procedures according to building emergency plans. Guards remain at safe positions to direct responding firefighters to the fire location and provide information about building layout, occupancy, and hazards. This rapid, coordinated response can mean the difference between a small fire quickly extinguished and a catastrophic loss.

Documentation and Reporting
Comprehensive documentation is essential for code compliance and insurance requirements. Our guards maintain detailed fire watch logs documenting each patrol with exact times, record all areas inspected during each round, note any fire hazards or unusual conditions discovered, document all tests of fire protection equipment, and record any incidents or emergency responses. These logs provide proof of continuous fire watch compliance and create a permanent record for insurance claims, fire marshal inspections, and legal requirements. We provide copies of all documentation to building management and maintain records according to regulatory retention requirements.

Communication and Coordination
Our fire watch personnel maintain constant communication with building management, facility maintenance staff, fire alarm monitoring companies, and emergency responders. Guards carry reliable communication devices and know all emergency contact information. They coordinate with contractors working on fire system repairs, notify management immediately of any changes in conditions, and provide regular status updates during extended fire watch assignments. This communication ensures that all parties remain informed and can respond quickly to any situation.

Guard Qualifications and Training

Specialized Fire Watch Training
All fire watch guards receive specialized training beyond standard security protocols. Training covers fire watch regulations and code requirements, fire behavior and development, recognition of fire hazards and unsafe conditions, use of fire extinguishers and fire suppression equipment, building evacuation procedures, and emergency communication protocols. Guards learn to identify the specific types of hazards common in different building types and occupancies. They understand combustible materials classifications, fire ratings of building construction, and the critical importance of maintaining constant vigilance throughout their shifts.

Professional Qualifications
We select fire watch personnel based on reliability and attention to detail necessary for continuous monitoring, ability to remain alert during extended patrol periods, physical capability to conduct frequent building inspections, clear communication skills for emergency situations, and understanding of fire safety principles and building systems. Many of our fire watch guards have backgrounds in fire safety, building maintenance, or emergency services, bringing valuable experience to their assignments.

Certification and Compliance
Our fire watch guards maintain all required state security licenses, complete fire watch-specific training programs, hold current first aid and CPR certifications, and receive regular refresher training on fire safety protocols. We ensure guards understand the specific requirements of local fire codes and the authority having jurisdiction for each assignment. Guards are briefed on building-specific emergency procedures, fire protection systems, and occupancy characteristics before beginning any fire watch assignment.

Service Delivery Models

Continuous Fire Watch Coverage
For buildings with completely non-functional fire protection systems, we provide 24/7 continuous fire watch coverage with multiple guards conducting overlapping patrols. This ensures that every area of the building receives inspection at code-required intervals, typically every 30 to 60 minutes depending on occupancy type and local fire code requirements. Guards maintain detailed logs proving continuous compliance throughout the entire period until fire protection systems are restored.

Business Hours Fire Watch
Some buildings require fire watch only during occupied periods when life safety risk is highest. We provide fire watch coverage during business hours, evening shifts when buildings are occupied, or specific operational periods when fire systems are offline. This approach works for buildings with low overnight occupancy or where fire systems will be restored before the next occupied period.

Hot Work Fire Watch
Welding, cutting, grinding, and other hot work operations require dedicated fire watch during the work and for specified periods afterward to monitor for delayed ignition. Our hot work fire watch guards monitor the immediate work area and all spaces below where sparks or heat might penetrate, maintain watch for at least 30 minutes after work completion or longer as required by fire codes, and remain equipped with appropriate fire extinguishers and communication devices. Hot work fire watch requires specialized knowledge of how heat and sparks travel through buildings and where delayed ignition might occur.

Emergency Fire Watch Response
Fire protection system failures don't follow a schedule. We provide emergency fire watch deployment with guards arriving on-site within hours of notification. Our nationwide network of 437 field offices ensures rapid response anywhere in the United States. We maintain on-call guards ready for immediate deployment when emergency situations require instant fire watch coverage to maintain code compliance and insurance requirements.

Industry and Occupancy Experience

Commercial Properties
We provide fire watch for office buildings during sprinkler system upgrades, retail stores during fire alarm maintenance, hotels and hospitality facilities during system repairs, and restaurants during kitchen suppression system work. Each commercial occupancy type has specific fire risks and code requirements that our guards understand and address.

Industrial Facilities
Manufacturing plants, warehouses, distribution centers, and industrial facilities face unique fire watch challenges. Our guards understand industrial fire hazards including flammable liquids and gases, combustible dust and materials, chemical storage and processes, and high-value inventory requiring protection. We coordinate with facility safety personnel and understand industrial fire protection systems including foam suppression, specialized detection equipment, and hazardous materials protocols.

Healthcare Facilities
Hospitals, nursing homes, and assisted living facilities require fire watch with special considerations for non-ambulatory occupants, medical equipment and oxygen storage, 24/7 occupancy patterns, and infection control protocols. Our healthcare fire watch guards receive additional training in healthcare environment requirements and understand the critical importance of fire safety in facilities housing vulnerable populations.

Educational Institutions
Schools, colleges, and universities require fire watch during system maintenance, renovation projects, and dormitory fire protection work. Fire watch in educational settings requires understanding of high-occupancy buildings, student housing fire risks, laboratory and research facility hazards, and coordination with campus security and safety departments.

Multi-Family Residential
Apartment buildings, condominiums, and residential complexes need fire watch during sprinkler system repairs, fire alarm upgrades, and building renovations. Residential fire watch involves protecting sleeping occupants, managing diverse tenant populations, maintaining 24/7 coverage, and clear communication with residents about temporary fire safety measures.

Construction Sites
New construction and major renovation projects require fire watch when permanent fire protection systems aren't yet operational, during hot work operations, and when construction activities create fire hazards. Construction fire watch requires understanding of building fire safety during various construction phases, coordination with multiple contractors and trades, and monitoring of combustible construction materials and temporary heating equipment.

Code Compliance and Regulations

Fire Code Requirements
Fire watch services must comply with NFPA (National Fire Protection Association) standards, International Fire Code provisions, OSHA workplace safety requirements, and state and local fire marshal regulations. Our services meet all applicable codes including NFPA 101 Life Safety Code requirements for fire watch during system impairment, NFPA 25 requirements for fire protection system maintenance and testing, and OSHA 29 CFR 1910.157 requirements for fire watch during hot work operations. We stay current with code changes and ensure our procedures reflect the latest fire safety standards.

Insurance Compliance
Insurance carriers often have specific fire watch requirements as conditions of coverage when fire protection systems are impaired. Our services address insurance company requirements for continuous monitoring and documentation, patrol frequency and area coverage, guard qualifications and training, and detailed record keeping and reporting. We work directly with insurance adjusters and risk managers to ensure our fire watch services meet all policy requirements and maintain coverage during system impairment periods.

Documentation Standards
Our fire watch documentation meets regulatory and legal requirements with detailed patrol logs showing times and areas covered, incident reports for any hazards or emergencies, system impairment tracking and restoration verification, and guard certification and training records. All documentation is signed, dated, and maintained according to record retention requirements. This comprehensive documentation protects building owners from liability and demonstrates good faith efforts to maintain fire safety during system impairment.

Geographic Coverage and Rapid Deployment
National Security Service operates 437 field offices covering all 50 states, enabling rapid fire watch deployment anywhere in the nation. Our extensive network means we have guards available locally for immediate response to fire watch emergencies. We maintain consistent service standards and training across all locations while adapting to specific state and local fire code requirements. Whether you need fire watch at a single location or coordinated coverage across multiple facilities nationwide, our infrastructure supports your needs.

Technology and Communication Systems
Our fire watch services incorporate modern technology to enhance traditional patrol-based monitoring. Guards use mobile devices with GPS tracking to verify patrol completion and timing, electronic logging systems that create real-time documentation, instant communication with building management and emergency services, and digital photo documentation of hazards and conditions. This technology supplements the human vigilance that remains the core of effective fire watch services.

Pricing and Service Customization
Fire watch costs vary based on several factors including building size and complexity requiring different patrol intensities, coverage hours needed from single shifts to continuous 24/7 monitoring, number of guards required for large or multi-building facilities, and duration of the fire watch assignment. We provide detailed quotes after assessing your specific situation including the nature of the fire system impairment, building occupancy and use, applicable fire code requirements, and your insurance company's specifications. Emergency fire watch deployed on short notice may involve premium rates reflecting immediate availability requirements.

Coordination With Fire System Contractors
We work closely with fire sprinkler contractors, fire alarm service companies, and building maintenance staff to understand system impairment duration and restoration timelines, coordinate fire watch coverage with repair schedules, and verify system restoration and testing completion. Our guards can be present during system testing to provide required fire watch during test procedures and can immediately end fire watch assignments once systems are verified operational and accepted by authorities having jurisdiction.

Getting Started With Fire Watch Services

To arrange fire watch services, contact National Security Service immediately when you become aware of fire protection system impairment. We respond rapidly to fire watch requests, understanding that code compliance may require immediate guard deployment. We assess your specific fire watch needs including building characteristics, occupancy type, system impairment details, and code requirements. We develop customized fire watch plans specifying patrol routes and frequencies, documentation procedures, and emergency response protocols. Our guards can typically be on-site within hours for emergency deployments, and we provide continuous service until your fire protection systems are fully restored and operational.

Why Choose National Security Service for Fire Watch

Specialized Fire Watch Expertise
Unlike general security companies that occasionally provide fire watch as a side service, we have extensive experience delivering code-compliant fire watch across diverse building types and occupancies. Our guards receive specialized fire watch training and understand fire behavior, hazard recognition, and emergency response requirements specific to fire watch duties. We stay current with fire codes and insurance requirements to ensure our services meet all regulatory obligations.

Rapid Response Capabilities
Fire system failures require immediate fire watch deployment to maintain code compliance and insurance coverage. Our nationwide network of 437 field offices enables rapid response anywhere in the United States, often with guards on-site within hours of notification. We maintain adequate staffing levels to handle emergency fire watch requests without compromising service to existing clients.

Comprehensive Documentation
We understand that proper documentation is as critical as the fire watch patrols themselves. Our detailed logging systems provide proof of code compliance, satisfy insurance requirements, and protect building owners from liability. All documentation is clear, accurate, and complete, meeting the standards expected by fire marshals, insurance adjusters, and legal authorities.

Reliable, Professional Personnel
Fire watch requires guards who remain vigilant throughout extended shifts, understand the critical importance of their fire safety mission, and respond appropriately in emergencies. We carefully select fire watch personnel for reliability and attention to detail, provide thorough training in fire watch protocols, and supervise performance to ensure consistent quality. Building owners can be confident that our guards take fire watch responsibilities seriously and perform their duties conscientiously.

Flexible Service Models
We customize fire watch services to match your specific situation, whether that means continuous 24/7 coverage for complete system failure, partial coverage during business hours or hot work operations, emergency deployment for unexpected system problems, or planned coverage for scheduled maintenance and upgrades. This flexibility ensures you get the coverage you need without paying for services you don't require.



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What our clients say Services Feedback

I was very impressed by the ease and responsiveness of requesting a security person on short notice. The security person placed in our office has been extremely impressive and given us a real sense of safety.

Moye White Moye White LLP

What our clients say Services Feedback

Alex Dewey was our service rep. He was extremely pleasant, professional and helpful. All e-mails and phone calls were answered promptly. Our guard, Andre was very professional and our Fresno CA employees found him to be pleasant. This was our first time using a security firm. The whole experience was great. Kudos to all involved. I would not hesitate to recommend your services. Thank you!

Fresno, CA – National Security Service LLC Testimonial Stainless Distributors

What our clients say Services Feedback

The guards were great. Especially Howard, the guard who was here on site at our company on 1/28/2013 did a great job for us during an employee termination situation. He was very professional.

Gardner Denver Inc Peachtree City, GA

What our clients say Services Feedback

Extremely professional service, customer needs were priority number one. Any unexpected issues were communicated immediately. I would have no hesitation in using your company again and would not hesitate recommending to others. Thank you for your services.

Miramar, FL – Commercial Offices Closing Sección Amarilla USA, LLC,

What our clients say Services Feedback

The best

Fred Gilmore GMA Electric
New York, NY

What our clients say Services Feedback

Thank you so much!  This was a last minute request on a Friday and you guys made this extremely easy.  You were extremely helpful and quick to respond.  The guard showed up on time and completed the job without skipping a beat.  We would absolutely use your service again & will be sure to recommend you to our network of retail stores as well.

 

Best,

  • Justina Griffin
  • Retail Operations Manager
  • HALSTON
  • 1201 W. 5th Street T-1100
  • Los Angeles, CA 90017
Justina Griffin

What our clients say Services Feedback

Very positive experience. Thank you for your assistance with all our spring events. I look forward to expanding our relationship in the future. Shamicqua rocks !!!!!

Gregory Ficarra Career Council National Hispanic College Fairs
Bell Harbor, NY

What our clients say Services Feedback

I am always pleased with the quality personnel you send me regardless of city. Thanks so much for taking the worry out of night shifts.

F&H Consulting Nashville, TN

What our clients say Services Feedback

Dear Shamicqua –
Thank you so much for the excellent service you and your company provided. The guard was friendly, prompt and professional, and I thoroughly enjoyed all my dealings with both him and you. I particularly felt that all my interactions with you via email and phone were highly supportive, and always fulfilled my requests and needs. So thanks again, we’ll definitely utilize your company’s services for future events!

Arissa Benson Now Productions

What our clients say Services Feedback

We needed guards for our annual Coats for the Cold event to protect the line tent and building, keep order in the wee hours of the morning and to start the heater at 5am. The first guard arrived early so he could look at the whole area and talk to me about my concerns. He was professional, courteous and very reassuring. The second guard arrived in the middle of the night and took over. When I arrived in the morning to get the event started, he was also professional, courteous and reassuring. We were very pleased with your service and I will recommend that we call on your company next year for this event. Thank you, Dennis and Henry, for a good night’s sleep. I didn’t worry once after leaving our property in your hands.

Becky LittleBird, Wholesale Director KARM Thrift Stores and Coats for the Cold

What our clients say Services Feedback

Dear Alex,
What a success! Thanks to your efforts, the 2009 New York City VisionWalk raised over $239,000. I am truly grateful to National Security for your support of this event as our security vendor.

Alayn V Tatum Director, Events

What our clients say Services Feedback

Very Satisfied!

Lynda Newark Symphony

What our clients say Services Feedback

Very nice, well groomed representative. Cordial and respectful to our attendees.

Thank you for your good service. Publish America

What our clients say Services Feedback

Hands down – the BEST experience I have encountered with your line of business – FIREWATCH. We were in need and you all not only filled our need, but responded with way above excellence in performance. All the way from our rep to the guards. I WILL use you all again!

Nancy Powers Property Manager Northpark Estates
Alpharetta, GA

What our clients say Services Feedback

Everything was as I expected it should have been. Professional and Corteous.

Clarence Schulze Redeemer Lutheran Church
Houston, TX

What our clients say Services Feedback

James was incredibly respectful and helpful. He went above and beyond his duties and gave a lending hand throughout the event. We were so thankful to have such a great guard available to us. Thank you!!

Julie Tran Pancreatic Cancer Action Network
Homewood, AL

What our clients say Services Feedback

We needed guards for our annual Coats for the Cold event to protect the line tent and building, keep order in the wee hours of the morning and to start the heater at 5am. The first guard arrived early so he could look at the whole area and talk to me about my concerns. He was professional, courteous and very reassuring. The second guard arrived in the middle of the night and took over. When I arrived in the morning to get the event started, he was also professional, courteous and reassuring. We were very pleased with your service and I will recommend that we call on your company next year for this event. Thank you, Dennis and Henry, for a good night’s sleep. I didn’t worry once after leaving our property in your hands.

Becky LittleBird, Wholesale Director KARM Thrift Stores and Coats for the Cold

What our clients say Services Feedback

Fantastic response from start to finish- Explemplary. Thank you for the
service.

Chris Perseus Telecom
New York, NY

What our clients say Services Feedback

Dear Demis:
I am writing in appreciation and to share with you my recent experience with National Security Service LLC.

First of all, I contacted your company on very short notice, finding you easily on the internet. You were easy to talk to. You understood my needs and helped me order appropriate to my situation. Getting an order and contract was swift and easily handled. I was even pleasantly surprised that the cost was within my budget.

The local manager contacted me as I was traveling to be sure I knew I would have my security guard when I arrived and to verify
directions. I appreciated that follow through. Sure enough, my uniformed security guard not only arrived a few minutes early, but
then called to let me know he had arrived.

Deborah Ivanoff Thank you
National Security Service LLC Testimonial

What our clients say Services Feedback

Thank you for your services. The bodyguard you provided was excellent – very professional and he provided the peace of mind
NIC was looking for today. Thank you.

Melanie D. Rouse Network Intelligence Corp.

What our clients say Services Feedback

The guard displayed professionalism, confidence and courtesy. He really allowed my family to feel safe. Thank you, if need be I would use your company again and will recommend.

Susan Mercer Private Event

What our clients say Services Feedback

Everyone we dealt with at NSS were very helpful and accommodating. The services they provided were exactly what we wanted, and they performed with professionalism and competence.

Larry Heischober Hall Automotive
Newport News, VA

What our clients say Services Feedback

Ed,
I want to thank you for your excellent service. I am responsible for eighty properties, and not only have I never had any problems working with National Security Service LLC, several times your guards were challenged by unexpected problems and resolved them on their own. It is a pleasure working with your team.

Loretta Meoli DJM Asset Management

What our clients say Services Feedback

Shamicqua and Lt. Gregory made this experience so easy. She was very efficient and had the service set up for us within hours. Lt. Gregory was very responsive to all of our requests. I will highly recommend your services to anyone that needs temporary security. We will definitely be in touch should we need these services again.

Tracy Dean Hazel Homes
Fredericksburg, VA

What our clients say Services Feedback

The guards did an awesome job and we greatly appreciate their services

Roderick Webb Thurgood Marshall Middle School
Antioch, TN

What our clients say Services Feedback

I am the travel coordinator that contracted your services for the group.  I was not along on the trip, however, the group leader said that everything was fantastic.

  • Jamie Davidson
  • EPN Travel
Jamie Davidson

What our clients say Services Feedback

We use National Security Service LLC for a school trip every spring, to help keep overnight shenanigans from the students down.

Paul (our guard in Houston this year) was very easy to work with, and would gladly use him again the next time we are in the area. He was always prompt, polite, and had a smile on his face.

Shamicqua (our service rep) has always been a joy to talk to, and gets quotes and information back to us very quickly.

Our overall experience with National Security Service LLC has always been top notch, and this year was no exception

Steven Gilmore Heritage Hall School
Oklahoma City

What our clients say Services Feedback

Dear Steven,
I wanted to thank you and your team for an excellent season of service. Your guards were not only on time every night but usually
early. This gave peace of mind to our guides as well teachers and parent chaperones. The safety and security of our students is our top priority. As I write this letter, I am reminded of the night that your guard in Philadelphia saved the day when one of our students left his room while sleepwalking. That evening we all were grateful to your guard’s fast thinking and calm demeanor.

I will be in touch shortly with our 2011 season dates and cities. Thank you again for the last minute changes last month. I appreciate all that you and your team do for us.

Sincerely,

Brigid Rhodes Director of Operations
Academic Expeditions

What our clients say Services Feedback

I would like to say what a pleasure it is to work with National Security Service LLC. Everyone there goes above and beyond to make sure our students needs are taken care of. Thank you for making my job easier!

Cora Sandstrom American Christian Tours

Security Guard